Frequently Asked Questions
Everything you need to know about your next Sprayground haul.
When will my order ship?
Most orders are processed and shipped within 2-3 business days. During limited edition drops or holiday seasons, processing may take up to 5-7 business days.
What is your return policy?
We offer a 30-day return policy for items in original, unused condition with all tags attached. Please note that shipping fees are non-refundable.
Are Sprayground bags waterproof?
Our bags are crafted with durable, water-resistant vegan leather and high-performance fabrics designed to withstand the elements, though they are not fully submersible.
Do you ship internationally?
Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your doorstep.
How do I know if my product is authentic?
Every authentic Sprayground product features a unique interior label and hangtag. To ensure authenticity, only purchase directly from our website or authorized retail partners.